All purchases from The Diamond Shop are backed by a 30 Day Return Policy as long as the item is returned exactly as supplied in 'as new' condition with all documents. The Diamond Shop will determine the above at its sole discretion.
You can shop with confidence at The Diamond Shop safe in the knowledge you are dealing with our experienced jewellery sales consultants who possess excellent diamond knowledge, backed up by reputable International Certificates
The Diamond Shop provides a Two Year Warranty which covers your purchase from any manufacturing defects (Excluding wear and tear). The Diamond Shop will determine the above at its sole discretion.
The Diamond Shop also offers a Life-Time Cleaning Service, free of charge provided at our shop's location in Auckland.
The Diamond Shop also offers a free life-time inspection to advise of any repair requirements of jewellery purchased at The Diamond Shop. We recommend you bring in your jewellery item(s) along with your valuation certificate(s) so that we can check the item(s) state and date and sign the certificates that the item(s) is 'safe and secure'. This will satisfy your insurance requirements.
All diamonds sold by The Diamond Shop come with a GIA (Gemological Institute Of America) or respected international certificate with the diamond's grading and specifications.
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